county assessor letter/mortgage letter

I went to the county, brought my bill, asked them to put the letter on letterhead, fill it in and notarise it. they did. no questions asked. they didnt even charge me. that was WAY easier than dealing with citimortgage!!! still awaiting final approval from meredith. now if that pesky fingerprinting background check would come back we would be in the swim. HURRY UP ALREADY!!! I want them home!